State Farm® Insurance Agent Lelly Woo-Grimes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Victoria De Leon
December 16, 2025
5
out of
5
rating by Victoria De Leon
"Spencer was very helpful and timely when responding to any questions I had!"
Tal Neilly
December 12, 2025
5
out of
5
rating by Tal Neilly
"John did a great job getting me a low rate and explaining everything!"
We responded:
"Thank you, Tal! I'm happy to hear that John was able to assist you with a great rate and clear explanations. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Carleen Badgett
December 11, 2025
5
out of
5
rating by Carleen Badgett
"John gittisarn (insurance rep) has been amazing found me the lowest rate and very helpful with the whole application process."
We responded:
"Carleen, thank you for sharing your experience! I'm happy to hear that John was able to assist you with finding a great rate and making the application process smooth. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Dani P
December 10, 2025
5
out of
5
rating by Dani P
"Great group of people. Everyone is so friendly and helpful."
We responded:
"Thank you, Dani! I'm happy you found our team friendly and helpful. We strive to make every interaction positive and supportive. If you need anything else, feel free to reach out!"
Donna
December 5, 2025
1
out of
5
rating by Donna
"I spoke with Darren to get a quote for my daughter, he quoted me a certain price and said that we were able to get that price due to a bundle which he explained if I didn't get the bundle it would be more expensive - which sounded good at the time. Later on I got a phone call from a different state farm office agent, I told him what I wanted, what coverage I wanted, and he was able to give me a quote for about 30$ a month less with no bundling. So I don't understand why Darren was trying to give me a more expensive bundle than what I needed. Dishonest business practices to pad their wallets, clearly."
We responded:
"Donna, I appreciate you sharing your experience with us. I'm genuinely sorry to hear about the confusion and frustration you encountered with the quote process. It's important to us that our customers feel they are receiving honest and transparent service. I would like to address your concerns directly and ensure we find a resolution. Please reach out to our office at your earliest convenience so we can discuss this further. Thank you for bringing this to our attention."
Gloria Salinas
November 10, 2025
5
out of
5
rating by Gloria Salinas
"I had a telephone dialogue today with John Gittisarn about auto insurance quotes. He looked at my current auto insurance and compared it with other companies to see if I could get a better rate. I felt very comfortable speaking with him he came off as very authentic and trustworthy. He isn’t a typical sales person that is only interested in selling. At the end of the conversation he determined that my current auto rates are low and very reasonable. I told him how happy I was with his research, professionalism and his honesty. I wish more sales person or like him."
We responded:
"Thank you, Gloria! I'm so happy to hear about your positive experience with John. It's wonderful that he was able to provide you with such a thorough and honest comparison of your auto insurance options. We strive to offer genuine and professional service, and it's great to know John exemplified that. If you have any more questions or need further assistance, feel free to reach out anytime!"
Darwin Tarin
November 6, 2025
5
out of
5
rating by Darwin Tarin
"John was amazing couldn’t believe the price. Was super patient with me for like 2 months thank god I found him."
We responded:
"Thank you for your review, Darwin! I'm happy to hear that John provided you with such a positive experience and a great price. His patience and dedication are truly appreciated. If there's anything else we can assist you with, just let us know!"
Robert Potter
November 3, 2025
5
out of
5
rating by Robert Potter
"Jhon was a great help insuring my Suburban at a cost of half of what I was paying"
We responded:
"Hey Robert! We’re happy John was able to help you with your Suburban and find auto coverage that fit your needs. Your feedback means a lot and we appreciate you taking the time to let us know about your experience."
samby bamby
October 30, 2025
5
out of
5
rating by samby bamby
"Jhon is a absolutely unit of a State Farm Representative. Crazy help, He made sure i got every discount possible and making sure to always call me back and check up on things. Happy to say Im now using state farm for my insurance as of today. Great guy, God bless"
We responded:
"Thank you, Samby Bamby! I'm glad to hear about your positive experience with Jhon. It's wonderful that he was able to assist you with discounts and keep you informed. We’re happy to have you with State Farm for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
Mark Knappenberger
October 24, 2025
5
out of
5
rating by Mark Knappenberger
"I contacted John at least 10 times to get my insurace He was patient with me.He also was a big help through the signing and was a stand up person with all he did for me.Thank you John"
We responded:
"Thank you, Mark, for sharing your experience! I'm happy to hear that John was able to assist you with patience and professionalism. It's great to know he was a big help during the process. If you have any more questions or need further assistance, feel free to reach out anytime!"
David Durham
October 23, 2025
5
out of
5
rating by David Durham
"John was friendly, helpful, and got me a great rate. He texted me following up on our initial conversation."
We responded:
"Thank you, David! I'm happy to hear that John provided you with friendly and helpful service, and that you received a great rate. It's wonderful to know he followed up with you as well. If you have any more questions or need further assistance, feel free to reach out anytime."
Kawonna Hooey
October 19, 2025
5
out of
5
rating by Kawonna Hooey
"I’ve worked with many insurance representatives over the years, and this was by far the best experience. John Gittisarn took the time to clearly explain every detail of my new policy, and I truly appreciated his follow-up and attention to detail. Genuine, good people are hard to find, and John is definitely one of them. Work with him! You won’t be disappointed. Thank you, John, for all your help!"
We responded:
"Thank you, Kawonna! I'm so happy to hear about your positive experience with John. He truly goes above and beyond to ensure our customers feel informed and supported. Your kind words mean a lot to us. If you ever need anything else, feel free to reach out!"
Cheryl Odom
October 16, 2025
5
out of
5
rating by Cheryl Odom
"John was awesome he answered all of my questions and found everything that I needed for discounts. I recommend that anyone needing insurance to give him a call"
We responded:
"Thank you, Cheryl! I'm so happy to hear that John was able to assist you with your questions and find the discounts you needed. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
BOOGZ
October 15, 2025
5
out of
5
rating by BOOGZ
"JOHN FROM STATE FARM is the best insurance agent I’ve ever talked to and did business with, he got me discounts I didn’t even know were applicable and made sure I understood everything. APPRECIATE IT JOHN!"
We responded:
"Thank you! I'm so happy to hear about your positive experience with John. It's great to know he was able to assist you with discounts and ensure everything was clear. We appreciate your feedback and are here for any future needs!"
LaDiamond McKnight
October 13, 2025
5
out of
5
rating by LaDiamond McKnight
"I worked with Spencer Burnside and he made me process extremely less stressful. He was very helpful and open about all my concerns. I appreciate StateFarm for having him."
We responded:
"Thank you, LaDiamond! I'm happy to hear that Spencer was able to make your experience stress-free and address your concerns. We appreciate your feedback and are grateful to have him on our team. If you need anything else, feel free to reach out!"
Isiah Reyes
October 10, 2025
5
out of
5
rating by Isiah Reyes
"As a first time policy holder, John Gittisarn has made the whole process satisfying. Helping me understand what comes with the policy, giving me the best price, and allowing me to buy my dream car. Shout out to John!"
We responded:
"Thank you, Isiah! I'm happy to hear that John made your first experience as a policyholder satisfying. It's great to know he helped you understand the policy and find the best price for you. We appreciate your feedback and are here for any future needs!"
Rebecca Lorts
October 5, 2025
5
out of
5
rating by Rebecca Lorts
"I worked with John G. & he was amazing. He was understanding & knew exactly what I was looking for & got me the best rate around town & saved me lots of $$$$!!! State Farm is the best overall. I had them years ago & now I’m returning & should have never left. So glad to be back where I belong. Thank you again John for all that you did for me and my daughter."
We responded:
"Thank you, Rebecca! I'm so happy to hear about your positive experience with John. It's wonderful to have you back with us, and I'm glad we could assist you and your daughter. If you ever need anything else, feel free to reach out!"
Lashia Hampton
October 4, 2025
5
out of
5
rating by Lashia Hampton
"Wanted to give a huge shoutout to Spencer Burnside!! He went above and beyond to make sure my mom and I were well taken care of during the process of becoming a new SF member. He’s amazing!!! Thank you Spencer!!!"
We responded:
"Lashia, thank you for your wonderful feedback! I'm so happy to hear that Spencer provided such excellent service to you and your mom. We truly appreciate your kind words and are grateful to have Spencer on our team. If you ever need anything else, feel free to reach out!"
Austin Wolfe
October 2, 2025
5
out of
5
rating by Austin Wolfe
"My buddy John did a great job he was very helpful and went the extra mile."
We responded:
"Austin, thank you for your feedback! I'm happy to hear that John was able to assist you and go above and beyond. Our team is committed to providing excellent service. Let us know if there's anything else we can do for you!"
firuzeh taylor
October 1, 2025
5
out of
5
rating by firuzeh taylor
"John Got me full coverage for 131.00 a month. I searched everywhere and was quoted between 245 .00- 346 a month with a down payment. Yea I'm sticking with state farm."
We responded:
"Thank you, Firuzeh! I'm happy to hear that John was able to assist you in finding the right coverage at a great rate. We appreciate your trust in us and are delighted to have you with State Farm. If you have any questions or need further assistance, feel free to reach out anytime!"
Live Lovely
October 1, 2025
5
out of
5
rating by Live Lovely
"John was amazing I have never had such great assistance before I met him, he definitely goes above and beyond for customers and deserves a raise or recognition for his service. Thank you John Gittisarn ❤️ from Kristy Bean…"
We responded:
"Thank you, Kristy! I'm so happy to hear about your experience with John. He truly is dedicated to providing exceptional service, and your kind words mean a lot. We appreciate your feedback and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
Lauren Venuto
October 1, 2025
5
out of
5
rating by Lauren Venuto
"I called and asked her for assistance in getting coverage and she immediately answered my call and drew up the policy. Literally she had everything done that I needed within the hour. She was great to communicate with and even quickly and efficiently allowed communication via text. I highly recommend using her for all your insurance needs!"
We responded:
"Thank you, Lauren! I'm happy to know that you had a positive experience with our office. It's great to hear that the process was quick and efficient for you. If you ever need anything else, feel free to reach out!"
Loretta Daffron
October 1, 2025
5
out of
5
rating by Loretta Daffron
"John was awesome he answered all my questions I'm almost 66 yrs old and can't hear well thank you so much it was fast and he is a very nice person wish everyone would follow his lead thank you so much John looking forward to a long insurance dealings with you"
We responded:
"Thank you, Loretta! I'm so happy to hear about your positive experience with John. It's wonderful to know he was able to assist you effectively and make the process smooth. We appreciate your kind words and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can do for you!"
Ray Martinez
October 1, 2025
5
out of
5
rating by Ray Martinez
"John helped me so much, he really knows how to handle a bad situation into a good situation and make everyone happy....Thank John Gittisarn"
We responded:
"Ray, thank you for your wonderful feedback! I'm glad to hear that John was able to turn things around and make your experience a positive one. We appreciate your trust in us. If you need anything else, feel free to reach out!"
Dana Warner
September 30, 2025
5
out of
5
rating by Dana Warner
"Very professional and friendly service and the price is great"
We responded:
"Thank you, Dana! I'm happy to know you found our service professional and friendly, and that you're satisfied with the pricing. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"